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There are instances where accountability must be enforced in a firm and unequivocal manner. When repeated attempts at coaching, teaching, or mentorship have proven ineffective, it becomes necessary to address deficiencies directly. In such cases, being direct and to the point is not only justified but essential in conveying the seriousness of the situation and the need for immediate improvement.Moreover, it is crucial to exhaust all available avenues for support and guidance before resorting to disciplinary actions.This demonstrates a commitment to fairness and provides team members with every opportunity to rectify their behavior or performance issues. However, once these avenues...

This post is to bring awareness to fabric types, mostly concerning clothing, but still relevant in the cleaning industry as we deal with different materials for rugs, carpets and upholstery cleaning.   DID YOU KNOW EVERY SYNTHETIC GARMENT EVER MADE STILL EXISTS IN SOME FORM…? The fabrics that touch our skin every single day remain a mystery, hidden behind vague adjectives like silky, mesh, or fleece.  They cloak the truth, leaving the consumer in the dark about the actual fabric that makes up their clothing.  BY 2030, 73% OF CLOTHING IS EXPECTED TO BE SYNTHETIC. SYNTHETIC FABRICS CAN HAUNT OUR PLANET...

Prochem (Professional Chemicals) With his extensive background in chemicals, Jim Roden opened the doors to Professional Chemicals in 1968 after working with ServiceMaster to formulate products. “We started with shampoo, spotters, furniture cleaning chemicals, deodorizers, etc., and a line of disaster clean-up products, and in 1973, we got involved with dry cleaning furniture. We found we needed to develop equipment to meet the need.” Shortly after, between 1973 and 1974, Prochem became aware of portable steam cleaning equipment. “We weren’t manufacturing at the time, but were reselling equipment. We always attempted to innovate and find the best solution for our...

Summer is here, and the time is right for the recommended oil. It is always a good idea to use the oil and filters recommended by the manufacturer of your equipment/engine. It is even more critical in the summer heat. Why? In air-cooled engines, oil not only lubricates all of the moving parts in your engine, but it also cools the engine. So the wrong viscosity, type oil or a filter that restricts oil flow can damage your engine. The engineers who designed your equipment have taken the time to spec the right oil. I, for one, don’t have the...

Steam Way was one of the first companies to manufacture and sell a portable hot water extraction machine in 1968. While their portable Steam Way 400 was the “bread and butter” of the company well into the mid-1970’s it had become obvious that the truckmounts already in the marketplace from Bane-Clene and HydraMaster, and those soon to be introduced by Prochem were gaining a significant marketshare. Together, Mr Bloss and Mr. Seabloom, along with their right hand “MacGyver” machinist – Larry Hawkins, and a long time customer of Steam Way’s, Ralph Greco designed and introduced into the marketplace in 1974...